Privacy Policy

Go Emergency Ltd – Privacy Policy

Introduction Go Emergency Ltd respects your privacy and is committed to protecting your personal data. This privacy policy outlines how we collect, process, and store your data when you visit our website or engage with our services.

By continuing to browse our website, you agree to the terms set out in this policy. If you do not agree, please discontinue use immediately.

Controller Go Emergency Ltd is responsible for managing and protecting your personal data. Should you have any questions, you can contact our Data Protection Officer (DPO) at:

The Data We Collect About You We may collect, use, store, and transfer different types of personal data, including:

  • Identity Data (e.g., name, date of birth, gender).
  • Contact Data (e.g., email address, phone number, billing address).
  • Financial Data (e.g., payment details).
  • Transaction Data (e.g., details about services purchased).
  • Technical Data (e.g., IP address, browser type, operating system).
  • Usage Data (e.g., website interactions and preferences).
  • Marketing & Communication Data (e.g., subscription preferences).

We do not knowingly collect data from individuals under 18 years old.

How Your Personal Data is Collected We collect personal data in several ways, including:

  • Direct interactions (e.g., filling out forms, contacting us).
  • Automated technologies (e.g., cookies, analytics tracking).
  • Third-party sources (e.g., payment providers, business partners).

Third-Party Links Our website may contain links to third-party websites. Clicking on these links may allow third parties to collect or share your data. We do not control these sites and encourage you to review their privacy policies before providing any personal data.

How We Use Your Personal Data Go Emergency Ltd will only use your personal data where legally permitted, including:

  • Fulfilling service requests and processing transactions.
  • Managing customer relationships.
  • Sending relevant marketing communications (with consent).
  • Complying with legal obligations.

You can opt out of marketing communications at any time.

Data Security We implement security measures to protect your data from loss, misuse, and unauthorised access. Access to personal data is restricted to authorised personnel only.

Data Retention We will retain your personal data only as long as necessary to fulfil the purposes for which it was collected. Some data may be retained for legal or regulatory compliance purposes.

Your Legal Rights Under data protection laws, you have rights regarding your personal data, including:

  • Accessing a copy of your personal data.
  • Requesting corrections to inaccurate information.
  • Requesting deletion of personal data.
  • Objecting to processing for marketing purposes.
  • Restricting data processing in certain cases.
  • Requesting transfer of your data.
  • Withdrawing consent at any time (where applicable).

To exercise your rights, contact our DPO at [Your Contact Email].

Changes to This Policy We may update this privacy policy from time to time. Continued use of our website constitutes acceptance of any changes.

Governing Law This policy is governed by the laws of England and Wales. Any disputes will be subject to the jurisdiction of the courts of England and Wales.

For further information or to make a data-related request, please contact us at:

  • Email: [email protected]
  • Phone: 0330 0436743
  • Address:92 Westgate, Guisborough, England, TS14 6AP